Welcome to the ABEN Catalog!

Offering high quality CE and professional development webcasts via live streaming video! 

To see courses available as Video On Demand with CE, click here. Note: All On Demand, including NO CE classes will be listed.
Image ofCSR Essentials - Personal Time Management - NO CE
Product Type

This program is not available for credit.

Average Rating:
   4.3   (0 comments)
Bundles:
CSR Bundle
Category :
Professional Development |  ABEN Masters |  CSR Training
Faculty :
Nancy Langton
Duration:
2 Hours
SKU:
12044
Price:
$48.00 - Member Video-On-Demand

Image ofCSR Essentials - Relationship Management - NO CE
Product Type

This program is not available for credit.

Average Rating:
   4   (0 comments)
Bundles:
CSR Bundle
Category :
Professional Development |  ABEN Masters |  CSR Training
Faculty :
Nancy Langton
Duration:
1 Hour 30 Minutes
SKU:
12043
Price:
$36.00 - Member Video-On-Demand

Image ofCSR Essentials - Verbal Communication Skills:  Phone Etiquette & Clien
Product Type

This program is not available for credit.

Average Rating:
   4.5   (0 comments)
Bundles:
CSR Bundle
Category :
Professional Development |  ABEN Masters |  CSR Training
Faculty :
Nancy Langton
Duration:
2 Hours
SKU:
12032
Price:
$48.00 - Member Video-On-Demand

Image ofThe Ultimate Account Manager-Part 1 - Characteristics of the Ultimate
Product Type

This program is not available for credit.

Average Rating:
   4.5   (3 comments)
Bundles:
Ultimate Account Manager Bundle
Category :
Professional Development |  ABEN Masters |  CSR Training
Faculty :
Cheryl Koch |  Mary Eisenhart
Duration:
2 hrs
Price:
$48.00 - Member Video-On-Demand

Image ofThe Ultimate Account Manager-Part 2 - The Insurance Marketplace
Product Type

This program is not available for credit.

Average Rating:
   4.5   (2 comments)
Bundles:
Ultimate Account Manager Bundle
Category :
Professional Development |  ABEN Masters |  CSR Training
Faculty :
Cheryl Koch |  Mary Eisenhart
Duration:
2 hrs
Price:
$48.00 - Member Video-On-Demand

Image ofThe Ultimate Account Manager-Part 3- Desk Management, Risk Management
Product Type

This program is not available for credit.

Average Rating:
   4.6   (2 comments)
Bundles:
Ultimate Account Manager Bundle
Category :
Professional Development |  ABEN Masters |  CSR Training
Faculty :
Cheryl Koch |  Mary Eisenhart
Duration:
1 hr 30 min
Price:
$35.00 - Member Video-On-Demand

Image ofEffective Training of New Employees - NO CE
Product Type

This program is not available for credit.

Average Rating:
Not yet rated
Bundles:
Business Body Language Bundle
Category :
No-CE On Demand |  Professional Development
Faculty :
Kevin Amrhein
Duration:
1 Hour
SKU:
4388
Price:
$24.00 - Member Video-On-Demand

Audience: Cam 5 Bundle

Image ofManaging Perceptions and the Customer Experience - NO CE
Product Type

This program is not available for credit.

Average Rating:
   5   (0 comments)
Bundles:
Business Body Language Bundle
Category :
No-CE On Demand |  Professional Development
Faculty :
Kevin Amrhein
Duration:
1 Hour
SKU:
4387
Price:
$24.00 - Member Video-On-Demand

Audience: Cam 5 Bundle

Image ofRelational Intelligence - The Key to Great Customer Service - NO CE
Product Type

This program is not available for credit.

Average Rating:
Not yet rated
Bundles:
Business Body Language Bundle
Category :
No-CE On Demand |  Professional Development
Faculty :
Kevin Amrhein
Duration:
1 Hour
SKU:
4389
Price:
$24.00 - Member Video-On-Demand

Audience: Cam 5 Bundle

Image ofRecruiting & Developing Young Producers-NO CE
Product Type

This program is not available for credit.

Average Rating:
Not yet rated
Bundles:
Reagan Consulting Guides to Training and Perpetuation
Category :
No-CE On Demand |  Professional Development
Faculty :
Tom Doran
Duration:
1 Hour 15 Minutes
SKU:
10587
Price:
$30.00 - Member Video-On-Demand

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